Cunoscuta agentie de cercetare a pietei J.D.Power a dat publicitatii Customer Satisfaction Index (CSI) pentru piata auto franceza. In urma cu 1 luna aceeasi corporatie a publicat studiul omolog pentru piata britanica. Alaturarea celor doua studii pune in lumina un contrast spectaculos. Doua tari cu traditie in constructia auto si cu populatii care au o educatie auto indelungata, dezvaluie optiuni extrem de diferite.
GRAD DE MULTUMIRE CLIENT:
| Marea Britanie 2008 | Franta 2008 | |||||
| 1 | Lexus | 866 | 1 | BMW | 815 | |
| 2 | Škoda | 846 | 2 | Audi | 814 | |
| 3 | Honda | 844 | 3 | Honda | 814 | |
| 4 | Toyota | 836 | 4 | Mercedes-Benz | 814 | |
| 5 | Jaguar | 833 | 5 | Škoda | 808 | |
| 6 | Mercedes-Benz | 828 | 6 | Toyota | 803 | |
| 7 | Audi | 826 | 7 | Mazda | 799 | |
| 8 | MINI | 824 | 8 | Volvo | 799 | |
| 9 | Mazda | 813 | 9 | Citroën | 796 | |
| 10 | BMW | 812 | 10 | Renault | 796 | |
| 11 | Subaru | 808 | 11 | Peugeot | 793 | |
| 12 | Volvo | 806 | 12 | Ford | 792 | |
| 13 | Nissan | 805 | 13 | media pietei auto franceze | 791 | |
| 14 | Volkswagen | 805 | 14 | Dacia | 788 | |
| 15 | media pietei auto britanice | 803 | 15 | MINI | 786 | |
| 16 | Ford | 796 | 16 | Volkswagen | 783 | |
| 17 | Land Rover | 795 | 17 | Nissan | 782 | |
| 18 | Hyundai | 792 | 18 | Seat | 778 | |
| 19 | Vauxhall | 791 | 19 | Opel | 774 | |
| 20 | Saab | 790 | 20 | Kia | 768 | |
| 21 | Suzuki | 790 | 21 | Fiat | 766 | |
| 22 | Seat | 788 | 22 | Hyundai | 758 | |
| 23 | Peugeot | 785 | 23 | Chrysler | 756 | |
| 24 | Renault | 785 | 24 | Alfa Romeo | 754 | |
| 25 | Citroën | 784 | 25 | Chevrolet | 753 | |
| 26 | Kia | 780 | 26 | Suzuki | 747 | |
| 27 | Chevrolet | 779 | ||||
| 28 | Mitsubishi | 775 | ||||
| 29 | Fiat | 774 | ||||
